To Request Novus Imaging Assistance
For phone support or remote access support from NOVUS, contact NOVUS Service during normal business hours.
Normal business hours for NOVUS Service are:
8:00 am – 8:00 pm EST, Monday thru Friday, except holidays.
Phone | 603-937-0034
Email | firstname.lastname@example.org
When requesting assistance please provide the following information to NOVUS IMAGING:
- Customer name & address
- Contact information
- Equipment serial number
- Equipment model
- Issue (problem description)
- Previous actions taken and/or parts replaced
- Technician contact information
- Priority/urgency level